Akbar MB, Sutabri T. Analysis of New Student Admission Service Management Using The ITIL Version 3 Framework in The Service Design Domain at Senior High School of 22 Palembang. media j. inform. [Internet]. 2023 Dec. 21 [cited 2026 Apr. 16];15(2):136-42. Available from: https://jurnal.unsur.ac.id/index.php/mjinformatika/article/view/3857