JAYENGSARI, Reksa; YUNITA, Rani; MALOKA, Sri. PENGARUH KUALITAS PELAYANAN CUSTOMER SERVICE TERHADAP KEPUASAN NASABAH PADA BANK BJB KCP CIPANAS. Ar-Rihlah : Jurnal Keuangan dan Perbankan Syariah, [S. l.], v. 1, n. 1, p. 11–24, 2021. DOI: 10.35194/arps.v1i1.1291. Disponível em: https://jurnal.unsur.ac.id/index.php/ar-rihlah/article/view/1291. Acesso em: 1 apr. 2026.