., Nurjaya. PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN PADA BANK BCA KANTOR CABANG UTAMA CIANJUR CABANG CIANJUR. AGROSCIENCE, [S. l.], v. 10, n. 1, p. 12–22, 2020. DOI: 10.35194/agsci.v10i1.966. Disponível em: https://jurnal.unsur.ac.id/index.php/agroscience/article/view/966. Acesso em: 22 oct. 2026.